Second CRM

Retrieve real-time information on your customers within clicks.

Designed for SMEs, Second CRM is an easy-to-use CRM tool to manage and retain your customer easily. Start to track your potential leads to post-sales interactions with customers.

Second CRM:

A web-based CRM tool for access anywhere
Allows you to retrieve real-time customer information
Quotes/Invoices/Last interaction details at a single click
Improve your customer experience with this information

Features:

Manage Your Sales
Record, assign and monitor at each sales stage from Lead generation to Potentials and to Closed. Automate Your Marketing
Optimizes campaign management whereby companies can send Mass Email, using standard templates and reports to analyse the effectiveness. Users also have access to online Content Library to save related documents. Enhance Your Customer Support
Various support functions, such as ability to keep track of the Customer issues, from the time it’s reported till its closure, including SLA (Service Level Agreement)-based escalations and alerts.

Streamline Your Operations
Extends basic operations management through modules like Asset Management, Purchase Order, Project Management and Payment & Receipts Real-time Data Anytime, Anywhere
Several possibilities for evaluating data based on your selected criteria, coming with a customized dashboard to view data. Data is summarized and stored and available in predefined reports.

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Manage Your Sales Record, assign and monitor at each sales stage from Lead generation to Potentials and to Closed.	Automate Your Marketing Optimizes campaign management whereby companies can send Mass Email, using standard templates and reports to analyse the effectiveness. Users also have access to online Content Library to save related documents.	Enhance Your Customer Support Various support functions, such as ability to keep track of the Customer issues, from the time it’s reported till its closure, including SLA (Service Level Agreement)-based escalations and alerts.

Streamline Your Operations Extends basic operations management through modules like Asset Management, Purchase Order, Project Management and Payment & Receipts	Real-time Data Anytime, Anywhere Several possibilities for evaluating data based on your selected criteria, coming with a customized dashboard to view data. Data is summarized and stored and available in predefined reports.